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Currys and Argos Lead UK Electronics Market<br> <br> <br> <br> The UK electronics market is flourishing.‎ More than a quarter of the population bought appliances and technology online during the COVID-19 pandemic.‎ These purchases were mainly at Currys and Argos and also on the online marketplace Amazon.‎<br> <br> <br> <br> UK customers were also open to trying new brands or products on Amazon.‎ This is especially applicable to those older than 55.‎ However, excessive shipping costs were the most common reason for cart abandonment.‎<br> <br> <br> <br> Currys<br> <br> <br> <br> The UK's biggest electronics retailer offers additional benefits to customers who shop online.‎ Customers who shop at Currys can now save money by buying the item online and then purchasing it in-store.‎ The new offer is part of the company's bid to compete with Amazon, which already offers same-day delivery in the UK.‎ This will make it easier for customers to access the items they require faster.‎<br> <br> <br> <br> The electronics retailer is also working to improve the experience in its physical stores.‎ It has introduced the BOPIS check in solution that allows customers to take their purchases home curbside.‎ The company has also introduced the Colleague Hub in all its stores that allows frontline employees to communicate with customers from anywhere in the store.‎ Currys claims that these tools will help it create a more connected experience for customers, enabling it to deliver personalised experiences at a larger scale.‎<br> <br> <br> <br> Currys has made significant investments in technology, transforming itself into the top-of-the-line multichannel retailer.‎ The company has relaunched and improved its website, and it has integrated its personalized experiences with its mobile application.‎ It also has added the Colleague Hub, which lets frontline employees have access to the most recent information and customer data in real-time.‎ The company is also deploying its ShopLive service, which allows video commerce into the physical store.‎<br> <br> <br> <br> As a result, it has been able to drive sales and increase customer loyalty.‎ In the first quarter of 2021, the company's sales rose by 15% when compared with pre-pandemic 2021.‎ It also saw an 11% increase in the like-for-like sales at its stores.‎<br> <br> <br> <br> Currys goal is to be a household name for its ability to extend technology's life span through trade-ins, protection, repairs and recycling.‎ Its aim is to achieve net zero emissions and to reduce water, energy and waste in its supply chain and operations.‎ It also aims to reduce its use of plastic by reusing packaging.‎<br> <br> <br> <br> The company's shares were trading at 93 cents per share, which is lower than their current value.‎ However, it is still an excellent investment for investors because the company has a strong balance sheet and solid business model.‎ Its earnings per shares are also higher than those of its rivals.‎<br> <br> <br> <br> Amazon<br> <br> <br> <br> With a vast variety of products, Amazon has built a reputation for convenience and value.‎ Amazon's commitment to transparency and customer service has revolutionized online retail.‎ Its transparent approach allows customers the ability to choose their vendors by relying on their prior knowledge.‎ This gives Amazon an edge over traditional retailers that have less transparency in their product offerings.‎ Etsy, which focuses on Fashion and Fashion-related items, and Wayfair which is a specialist in Furniture and Homewares, trail in comparison to Amazon's GMV in the UK.‎<br> <br> <br> <br> Argos<br> <br> <br> <br> Argos is an established retailer in the UK and <a href="https://vimeo.com/930506530">Dometic Cc20518</a> one of the leaders in its field.‎ Its business model focuses on customer-centricity and offers an innovative approach to retailing.‎ This has helped the company gain a competitive advantage and draw new customers.‎ The growth of the company is hindered, however, by the stiff competition of other online retailers like Amazon and eBay.‎ Argos has been working to address this challenge by integrating its digital offerings with its physical storefront.‎ This has resulted in a more seamless and cohesive shopping experience for customers of Argos.‎<br> <br> <br> <br> Argos invested in new infrastructure to improve its online products.‎ This allows for greater efficiency of the network and streamlined operations.‎ For instance, the company is planning to move its direct importing operation from Corby to a purpose-built facility in Kettering which will permit it to close the central distribution center that was rented at Wolverhampton and open capacity in Corby.‎ This will make the company more efficient and help it better serve its customers.‎<br> <br> <br> <br> Argos is a top general retailer with a strong brand and a reputation of quality products.‎ The catalogs are packed with attractive images of products and descriptions that make it simple for customers to find what they are looking for.‎ Its website includes detailed prices and delivery estimates.‎ It allows customers to compare items and pick the best one for their needs.‎ Argos mobile experience has been upgraded, thereby increasing its customer base.‎ Argos has also widened its click-and-collect program, which allows customers to reserve items and pick them up in their local stores.‎<br> <br> <br> <br> Argos its ability to provide a high-quality consistent experience across all channels is another important aspect of its competitive advantage.‎ This includes the app, website as well as its stores.‎ To ensure seamless transitions between channels the company synchronizes data and prices, making sure that all channels are up-to-date.‎ In addition the stores are outfitted with self-service kiosks that speed up the purchase process.‎<br> <br> <br> <br> Additionally, Argos' omnichannel strategy allows it to reach a broader audience and satisfy the needs of various segments of the population.‎ This strategy has been extremely successful in increasing sales and accelerating market growth.‎ Argos should continue to be a leader in innovation and improvement in order to keep its competitive advantage.‎ This will allow it to keep up with the changing retail landscape and remain ahead of its rivals.‎<br> <br> <br> <br> John Lewis<br> <br> <br> <br> John Lewis was founded by the Lewis family in 1864.‎ It is known for its heart-wrenching Christmas adverts and renowned service.‎ The company is also under pressure from other retailers that have moved to online shopping.‎ The company has to adapt to stay in business and keep its customers.‎<br> <br> <br> <br> One method to achieve this is by providing customers with a quick and reliable shopping experience.‎ This can include everything from website loading time to the number of clicks required to find the item.‎ These variables can have a significant impact on how consumers evaluate the company's image.‎ John Lewis needs to improve its online shopping experience if it wishes to keep ahead of the pack.‎<br> <br> <br> <br> It is crucial that the website is easy to navigate, and also provide all the information the customer might require to make an informed buying decision.‎ It should also provide a variety of products.‎ The customer can then compare the product with others of the same quality and find what they are searching for.‎ To ensure that customers are pleased with their purchases, the business should provide free shipping and quick delivery.‎<br> <br> <br> <br> Another way to stand out from other retailers is to provide great warranties on products.‎ This will help to create trust and loyalty among customers.‎ It doesn't matter if it's an appliance or a new computer, a solid warranty can make the difference between buying from a store and going to a competitor.‎<br> <br> <br> <br> Finally, it is important for John Lewis to offer its customers a wide range of payment options.‎ This will help them discover the right solution for their needs and <a href="https://vimeo.com/930587612">Vimeo</a> will assist them in avoiding the possibility of fraud.‎ It is also essential that the company has a an established policy for the way it handles customer information.‎<br> <br> <br> <br> John Lewis has a solid base to build upon despite these challenges.‎ Its online sales have grown tremendously and they continue to grow at a healthy rate.‎ In addition the partnership is taking an innovative approach to e-commerce by opening its e-commerce platform as an online marketplace for third party brands.‎ This is a smart choice which will help the brand increase its market share online.‎